Terms & Conditions

Last updated: 21 July 2026

About us

This website belongs to K.BeautyStudio Aberdeen, Unit 15, Dyce Shopping Centre, Riverview Dr, Dyce, Aberdeen AB21 7LW.

Email:info@kbeautystudioaberdeen.co.uk

Phone: (+44) 07522056780

By using this website you agree to these terms.

How booking works

All appointments are booked through Fresha. Fresha handles the booking and the payment, but your treatment agreement is with us, not with Fresha. If anything goes wrong with your treatment, come to us.

When you book you'll also be agreeing to Fresha's own terms for using their platform.

Cancelling or rescheduling

We don't take deposits, so booking with us runs on trust. All we ask is that you give us as much notice as you can if your plans change.

• Please give at least 24 hours' notice if you need to cancel or move your appointment. You can do this through Fresha or by messaging us.

• Less than 24 hours' notice, or a no-show, leaves us with an empty slot we can't fill. It's not a problem once, but we'll keep a note of it.

• Repeated no-shows may mean we ask you to pay for your treatment in advance before we book you in again.

We know life happens. If something's come up, just let us know as early as you can and we'll do our best to sort out a new time.

Running late

If you're more than 15 minutes late we may need to shorten your treatment or rebook you, because of the appointments after yours. The full price still applies.

Patch tests

Lash tinting needs a patch test at least 48 hours before your appointment. If you haven't had one, we can't do the treatment. This isn't something we can make an exception on, it's a safety and insurance requirement.

Patch tests are free and take five minutes.

Health and allergies

Please tell us before your appointment if you have any allergies, skin conditions, infections, or if you're pregnant, or taking medication that affects your skin or nails.

We may need to change or refuse a treatment if it isn't safe for you. We'll always explain why.

Age

Clients under 16 need a parent or guardian present. Some treatments aren't suitable for under-18s at all, ask us if you're not sure.

Prices

Current prices are on our booking page. Prices can change, but the price shown when you booked is the price you pay.

Refunds

Our treatments are services, so once a treatment is done it can't be refunded the way a product can be returned. What you're entitled to is a treatment carried out with reasonable care and skill. That's your right under the Consumer Rights Act 2015.

If you're not happy with your treatment, please tell us as soon as you can. Ideally at the appointment, or within 48 hours, so we can take a proper look. If something isn't right and it's down to us, we'll put it right at no extra cost. If we can't put it right, you may be entitled to some money back.

This doesn't cover changing your mind about a treatment you've already had. It also doesn't cover normal wear over time, such as a gel manicure chipping after a couple of weeks of everyday use.

Gift vouchers are non-refundable, as noted below.

Gift vouchers

No gift vouchers on offer at present.

Gift vouchers last [X] months from the date they're bought. They can't be swapped for cash and they're non-refundable.

Our right to refuse

We may refuse or stop a treatment if it isn't safe, or if a client is abusive to us. This is rare, and we'd always rather talk it through.

Website content

The text, photos and designs on this site belong to us. Please don't copy or reuse them without asking first.

We do our best to keep the site accurate and up to date, but we can't promise it's always free of errors.

Our site links to other websites, including Fresha and our social media. We're not responsible for what's on them.

Governing law

These terms are governed by the law of Scotland, and any dispute will be handled by the Scottish courts.

None of these terms affect your statutory rights as a consumer.